Customer Service Call Center Agent, Remote

Posted 3 months ago

Appealing, flexible jobs from home!

Inbound Customer Service Call Center Agent, Remote

Agent Job Responsibilities:

Assisting customers by obtaining client information; determining eligibility; maintaining database.

Agent Job Duties:

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures when appropriate; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.

Agent Skills and Qualifications:

Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking

Job Features

Flexible ScheduleControl your schedule and your time!
Full and Part time jobsWork as many hours as you need or want

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